Thank you to everyone who took part in our recent patient survey. Your feedback allows us to improve the quality of care we provide and continue to operate with confidence.
You have told us that waiting times, phone access, after-hours/home visits access and the ability to see your regular GP could be better – so we’re acting on it.
We’re introducing text alerts when a doctor is running behind, reviewing appointment allocation for regular patients, clarifying after-hours arrangements, and setting a clear standard for results notifications & appointments.
Please do not hesitate to contact us by phone or email if you need further guidance on these matters.
Thank you for helping us improve.
– Alice St GP Team
